Frequently Asked Questions
You can purchase directly through the website by selecting the product or service, adding it to your cart, and completing the checkout process. Once payment is confirmed, you’ll receive a downloadable file or next-step instructions via email.
Yes! While pricing is listed in South African Rands (ZAR), international clients are welcome. Please note: International clients using the Finder’s Package may need to pay an additional surety fee if lease surety is required.
Prices for digital products and consultations are fixed. For setup services, prices may vary depending on the unit layout, location, special requests, or items you already have. A custom quote will be provided after your Setup Consultation.
Yes, it comes in an editable Google Sheet format. You can track your budget, note preferred suppliers, and customize it for each room. It also shows categorizes furniture showing in demand amenities to prioritise.
It’s perfect for hosts training cleaners or managing properties remotely. It also includes a hiring guide, training checklist recommendations of detergents, and cleaner contract template.
Yes! The Furniture Checklist and Cleaning Checklist are available together as a bundle, offering more value.
It’s a done-for-you service that includes layout planning, furnishing, amenity curation, staging, cleaner vetting, and professional listing photography—everything you need for a successful launch. You sit back and we do all the work.
They’re ideal for aspiring hosts, side hustlers, or experienced Airbnb owners who want to troubleshoot, scale, or refine their strategy.
Yes. Clients must review and sign a service agreement before payment. This ensures clarity on what’s included and expectations.
It’s a 13 page beginner-friendly guide that walks you through setting up, optimizing, and marketing your Airbnb. It includes pricing strategies , guest communication tips, and personal insights from real experience.
- Tailored property search based on your goals
- Viewings conducted on your behalf with expert feedback
- Contract assistance to ensure lease terms are short-term rental–friendly
The entire process is designed to be completed within one month, depending on property availability and responsiveness from clients and agents
No refunds
Yes. However, international clients may be required to pay an additional surety fee if we’re asked to act as surety on a lease.
Mentorship Program FAQ
It’s a structured, guided program for aspiring and current Airbnb hosts who want expert support in launching or improving their listings. You’ll get tools, templates, video lessons, and personal guidance from Neo based on real-world Airbnb success.
All core training is delivered through pre-recorded video lessons, so you can learn at your own pace. You’ll also receive downloadable PDF resources with each package.
The private WhatsApp group is an exclusive community for Confident and Pro package members. You’ll get access to:
- Live listing reviews and group learning
- Live tips and feedback from Neo
- Real-time support and answers
Not at all! The program is designed for all levels—whether you’re just starting out or looking to improve your current listing, you’ll find a package that fits your goals and stage.
Yes. If you begin with the Starter or Confident Host Package and decide you want more support, you can upgrade to a higher package.
While the advice is grounded in experience from hosting in South Africa, the systems, tools, and strategies work globally. International hosts are welcome and have already benefited from the mentorship.
Yes, you’ll have lifetime access to all video lessons and downloadable materials included in your chosen package.
Every host is at a different stage in their Airbnb journey—some are just starting out and need the basics, while others are ready to scale, optimize, or build a standout brand.
We created three tiers so you can choose the level of support, tools, and guidance that matches your current needs and budget. Whether you just need help getting started or you’re looking for high level mentorship and ongoing support, there’s a package built for you.
While our current students have proven to be doing well. No program can guarantee specific outcomes, and we believe in being honest about that. What we can guarantee is that you’ll receive clear, proven guidance, practical tools, and real support that have helped many others move from stuck and unsure to confident and action-driven.
This mentorship gives you everything you need to make informed decisions, avoid costly mistakes, and position yourself for success. But like anything worthwhile, the results depend on how you apply what you learn, your consistency, and your willingness to take action.
Think of this as your shortcut not your substitute for effort.
Simply select your desired package on the website and complete the payment process. You’ll receive next steps which include access to your learning portal.